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Technical Writer and Training Specialist

High Point, NC 27264

Posted: 02/24/2025 Employment Type: Contract Job Category: Office Job Number: 44058143 Pay Rate: $24.00 / hour

Job Description

Graham Personnel Services is seeking a Technical Writer and Training Specialist for a Manufacturing company in High Point.
Contract length: Contract opportunity that would last until end of AugustHours: 8am-5pm M-FOnsite opportunity- not remotePay rate: $24/hr
Primary responsibility is the technical development and deployment of training/learning materials for the warehouse facilities using a variety of tools and learning methodologies designed for classroom, eLearning, and on-the-job learning. In this position, you will work closely with subject matter experts and system developers on various campus projects to create/update standard operating procedures, job aids, and infographics. You will also create digital training solutions such as eLearnings and videos to support on-the-job floor training.
Job Duties:
  • Works closely with subject matter experts, engineers, system developers, and warehouse operations team to ensure business needs are met through training solutions.
  • Adhere to department standards. Design and develop effective standard operating procedures for new and existing operational processes.
  • Create scripts, videos, and edit video tutorials.
  • Facilitate hands-on exercises in the classroom and in the Fulfillment Center or Distribution Center to acclimate associates to their job roles
  • Develop and maintain the following training materials:
  • PowerPoint presentations
  • Standard Operating Procedures
  • Infographic, job aids, training exercises, and other instructional materials
  • Articulate 360 eLearning
  • Training process videos and tutorials
  • Perform training administrative functions, to include:
  • Maintaining a class schedule for learners and courses
  • Maintaining a training plan for operations staff; record courses taken
  • Set up the training room; coordinate the use of equipment, materials, etc.
  • Provide training reports
  • Record course evaluation results; revamp based on comments
  • Manage the physical learning environment

Knowledge and/or Key Competencies required:Demonstrate strong writing skills as it relates to creating training materials.Demonstrate solid skills for utilizing adult learning principles to create/facilitate engaging materials.Portfolio of technical writing samples for review.Portfolio of eLearning samples for review.Presentation is required as part of the interview processDemonstrate PC literacy and proficiency in Microsoft Office, Teams, Excel, and PowerPointThis role will require traveling between the local facilities in High Point and Kernersville.
Knowledge and/or Key Competencies preferred:2-3 years of technical writing, instructional design, or training experience.Work and/or content experience in a Fulfillment Center or Distribution CenterAbility to write user-friendly, engaging copy about highly technical subjects.Ability to understand and accurately translate technical information for a general audience.Experience with content creation using Articulate 360, Adobe Creative Cloud, and learning management systems and publishing software, Workday

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About High Point, NC

Ready to embark on a new career adventure in the vibrant and growing area surrounding High Point, North Carolina? This charming region, known as part of the Piedmont Triad, beckons with its unique blend of southern hospitality and bustling city life. High Point's proximity to the majestic Blue Ridge Mountains and stunning North Carolina beaches offers the perfect balance for outdoor enthusiasts, while its bustling downtown showcases an array of art galleries, theaters, and culinary delights like Lexington-style barbecue. Embrace the thriving job market, soak up the rich culture, and consider making High Point your next career destination. Browse our job opportunities today and discover why this region is the perfect place to grow personally and professionally.

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