Seasonal Remote Customer Service Representative - Work From Home
Looking for a remote opportunity with a nationally recognized retail brand? Graham Personnel Services is hiring Seasonal Remote Customer Support Representatives to help deliver an exceptional customer experience during the holiday season.
In this role, you'll assist customers with online orders, shipping questions, returns, promotions, and product inquiries. If you're comfortable navigating multiple computer systems, enjoy helping people, and can remain calm in a fast-paced environment, we'd love to hear from you.
What You'll Do
Assist customers with online orders and account inquiries
Help customers navigate the company website
Provide information regarding products, promotions, shipping, and returns
Resolve customer concerns with professionalism and empathy
Research issues and determine appropriate solutions
Navigate multiple systems and applications simultaneously
Deliver an exceptional customer experience on every interaction
Qualifications
Previous customer service, retail, hospitality, or call center experience preferred
Strong communication and computer skills
Comfortable multitasking across multiple applications
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