Sales Manager is responsible for growing B2B sales of metal roofing panels, trim, and accessories through strong relationships with contractors, builders, and retail partners. This role combines outside sales, account management, and leadership responsibilities, including oversight of the inside sales representative and daily counter metal sales operations. The ideal candidate is both sales-driven and operationally minded, ensuring exceptional service, accurate order processing, and smooth coordination between customers and production.
Key Responsibilities
Sales & Business Development
- Identify, pursue, and secure new B2B customers in the construction, roofing, and building supply industries.
- Manage and grow existing accounts to maximize sales volume and strengthen partnerships.
- Develop quotes and proposals, negotiate pricing, and close sales while maintaining profitability.
- Conduct outbound calls, site visits, and follow-ups to expand company presence and support customers.
- Maintain sales performance metrics and forecasts through CRM or ERP systems.
Customer Service & Product Support
- Provide technical guidance to customers on metal roofing systems, panel profiles, colors, and installation details.
- Work closely with production and logistics to ensure accurate and timely order fulfillment.
- Address customer concerns, service issues, and quality feedback promptly.
- Stay informed on product lines, pricing structures, and competitor offerings.
Inside Sales & Counter Operations Management
- Oversee the inside sales representative responsible for walk-in/counter metal sales.
- Ensure consistent customer service standards and effective handling of phone, email, and counter inquiries.
- Support the inside sales rep with training, product knowledge, and guidance on quoting and order entry.
- Monitor inventory levels, lead times, and order accuracy for counter and small contractor sales.
- Coordinate between the plant, dispatch, and sales team to ensure smooth operations.
Collaboration & Reporting
- Partner with production to align sales activity with capacity and inventory.
- Communicate field and customer insights to leadership to improve products and service delivery.
- Participate in weekly sales meetings and provide regular updates on sales performance and opportunities.
- Represent the company at trade shows, open houses, and customer events.
Required:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- 3–5 years of B2B sales experience in building materials, construction, or metal roofing.
- Experience leading or mentoring inside sales or customer service staff.
- Strong communication, negotiation, and organizational skills.
- Proficiency in Microsoft Office and CRM/ERP systems.
- Ability to read construction drawings and understand product specifications.
Preferred:
- Knowledge of metal panel roll forming, trim fabrication, or building products manufacturing.
- Existing relationships with contractors, builders, or retail building supply customers.
- Familiarity with local construction codes and roofing installation standards.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
