Plumbing Branch Manager
Location: Bloomington, Indiana
Salary: $95,000 - $115,000 + Bonuses (based on experience)
Requirement: Plumbing License in the service region
Position Summary
Our client is seeking a results-driven Branch Manager to oversee daily operations at their Bloomington, Indiana location. This leadership role is responsible for managing branch performance, driving operational efficiency, leading teams, and ensuring exceptional customer service. The ideal candidate is a hands-on leader with strong operational, people-management, and business development skills.
Key Responsibilities
Oversee daily branch operations, including field and office staff
Lead, coach, and develop technicians, supervisors, and support staff
Manage scheduling, dispatching, and workflow to ensure service excellence
Monitor branch financial performance, budgets, and profitability
Ensure compliance with company policies, safety standards, and local regulations
Drive customer satisfaction and resolve escalated service issues
Support recruiting, hiring, onboarding, and performance management
Maintain inventory, equipment, vehicles, and facility needs
Collaborate with regional leadership to execute company initiatives
Identify opportunities for growth and operational improvements
Qualifications
Proven experience in branch, operations, or service management
Strong leadership and team development skills
Experience managing budgets and operational KPIs
Background in plumbing, construction, or service industry preferred
Excellent communication, customer service, and problem-solving skills
Ability to thrive in a fast-paced, service-driven environment
Valid driver’s license and clean driving record
Compensation & Benefits
Competitive Salary- 95k-115k
Performance-based incentives (if applicable)
Health, with HSA option & employer match, dental, vision & 401(K) with employer match.
Paid time off and holidays
#DHIR26
