Integration Technician
Greensboro
Shift Monday-Friday 8am-5pm
pay Rate $19.00
Key Responsibilities
• Bench, assemble, and configure system components including but not limited to Point-of-Sale
systems, pin pads, back office PCs, and mobile devices (tablets and handhelds).
• Conduct comprehensive testing of systems to identify and resolve any errors or inconsistencies.
Collaborate with the Quality Assurance Coordinator and Integration Coordinator to document
results and ensure compliance with customer standards.
• Diagnose and resolve technical issues in integrated systems swiftly and efficiently.
• Assist with the deployment of system updates, patches, and upgrades. Evaluate new components
or technologies to improve existing integrations.
• Maintain thorough and up-to-date documentation for system configurations, workflows, and
troubleshooting procedures.
• Work closely with engineers, project managers and coordinators, and clients to ensure integration
objectives are met.
• Follow organizational and industry best practices to ensure compliance with data security, privacy
policies, and workplace safety standards.
• Identify process bottlenecks and recommend solutions for increased efficienc
Qualifications
• Previous experience as a technician, systems integrator, or in a technical support role is highly
desirable.
• Familiarity with the integration of software and hardware systems, network configuration, and
troubleshooting.
• Proficiency in working with operating systems such as Windows, Linux, or macOS.
• Knowledge of networking protocols (TCP/IP, DNS, DHCP) and network devices (routers, switches,
firewalls).
• Capability to use hand and power tools for hardware assembly.
• Able and willing to lift, pull, and push up to 50 pounds.
• Work under minimal supervision
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