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Financial Services Coordinator- Remote

Kernersville, NC 27284

Posted: 03/22/2024 Employment Type: Permanent Job Number: ET149183322 Pay Rate: $41,600 / year

Job Description

Graham Personnel Services is seeking a Financial Services Coordinator for a company in Kernersville.  Fully Remote opportunity (Must live within 1 hour of Kernersville)Direct Hire opportunityMust have Credit and Collections experience The Financial Services Coordinator is responsible for executing credit and collections policies, processes, and best practices as it relates to the resolution of past due balances, order release, cash/credit resolution, and coordinating customer dispute resolution of trade receivables.  
  1. Daily minimum average of 40 customers contacts requiring resolution (email/phone combination) and maintain accurate collection activity notes on each accounting document in SAP following the Collection Escalation Strategy.
  2. Maintains accurate contact information in SAP, including but not limited to account payable contact, buyers and accounts payables supervisor, manager, controller or alternate senior leader at the customer’s organization.
  3. Exercise sound credit decisions on customer order release based on established policies, procedures, and best practices. 
  4. Maintain a working knowledge of customer requirements, such as, customer contracts, letters of agreement, special terms, discounts, and other information relative to customer accounts while exercising sound judgments, related research, and resolution of customer inquiries or disputes.
  5. Develop and maintain a collaborative working relationship with the Sales Team including negotiation of customer payments, product placement, order release and invoice dispute resolution.
  6. Maintain personal knowledge of current SAP uses and applications, while keeping informed of emerging trends and developments effecting the organization including bankruptcies, cash reconciliation, write-offs and new customer accounts.
  7. Prepare and maintain on-time reporting requirements, including but not limited to aging analysis, collection activity notes, customer disputes, and cash/credit resolution.
  8. Provide back-up coverage for the processing of monthly statements, daily invoices, incoming and outgoing post directed to Financial Services.
  9. Assist in the training of new Financial Services Coordinators, attend and participate in departmental meetings, and attend and participate in job- related training and seminars as requested.
Required Education:
  1. High school diploma or equivalent required.
  2. Bachelor’s degree in accounting or related field preferred.
Required Experience:
  1. Minimum of five (5) years Credit and Collection experience, related to a tangible product, required.
  2. High school accounting and/or college level lower division accounting a plus.
  3. Experience in the healthcare industry a plus.

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