Field Installation Technician (low voltage)
Richmond, VA
90% Travel
$28-$32 hourly (Direct Hire)
Job Summary
Graham Personnel Services is seeking a skilled Field Installation Technician to install, configure, troubleshoot, and support POS systems, networking equipment, printers, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States.
This hands-on, customer-facing position supports retail stores, restaurants, warehouses, distribution centers, and healthcare environments. The ideal candidate is technically capable, dependable, customer-focused, and comfortable working independently in a high-travel environment.
Key Responsibilities
Install, configure, test, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related equipment.
Install, terminate, label, and test Cat5e, Cat6, and fiber-optic cabling to industry standards.
Conduct site surveys and identify equipment, cabling, connectivity, and installation requirements.
Read and interpret blueprints, floor plans, wiring diagrams, and technical documentation.
Troubleshoot hardware, networking, connectivity, and installation issues in the field.
Service Zebra thermal/barcode printers and network-connected printing equipment, including healthcare printing solutions.
Work closely with Project Managers, customers, and other technicians to complete projects safely, accurately, and on schedule.
Maintain accurate installation, service, inventory, and project documentation.
Maintain company tools, equipment, and vehicles.
Deliver professional, responsive customer service and represent DecisionPoint Technologies positively at customer locations.
Follow applicable safety, security, HIPAA, and customer-specific requirements.
Qualifications & Skills
High school diploma or GED required.
2–3 years of field service experience with mechanical, electronic, networking, or technology equipment.
Experience in healthcare environments such as hospitals, clinics, or laboratories preferred.
Strong troubleshooting, diagnostic, and problem-solving skills.
Experience with Zebra thermal/barcode printers or healthcare printing solutions preferred.
Familiarity with network-connected devices and basic networking equipment.
Ability to read technical documentation, wiring diagrams, and floor plans.
Strong communication, customer service, documentation, organizational, and time-management skills.
Ability to work independently and manage multiple service calls or projects.
Proficiency with Microsoft Word, Excel, and Outlook.
Networking, printer repair, cabling, or field-service certifications are a plus.
Valid driver’s license with a clean driving record.
Travel & Schedule
Approximately 90% travel throughout the Midwest and other U.S. regions.
Overnight travel is required.
Occasional weekend work may be necessary based on customer schedules and project requirements.
Must be comfortable working in a variety of customer environments and traveling extensively.
