Bilingual (English/Spanish
The Human Resources Generalist provides HR support for the Distribution Center (DC), acting as a key partner to frontline employees. This role manages recruiting, onboarding, employee relations, compliance, timekeeping, and engagement programs within a fast-paced warehouse environment. The HR Generalist ensures consistent application of policies, promotes a positive workplace culture, and delivers excellent service throughout the employee lifecycle. The ideal candidate is proactive, detail-oriented, and adaptable, with strong communication skills and experience supporting an hourly workforce.
Responsibilities
Recruiting & Talent Acquisition
- Support full-cycle recruiting for hourly and salaried DC roles, including job postings, resume screening, scheduling, and candidate communication.
- Partner with Operations, Leads, and Supervisors to understand staffing needs and meet hiring deadlines.
- Maintain relationships with staffing agencies and manage temp-to-perm conversions.
Onboarding & Offboarding
- Lead onboarding activities including new-hire paperwork, I-9 and e-Verify processing, background checks, and DC orientation.
- Coordinate new-hire setup with IT, Facilities, and Operations.
- Prepare offer letters, onboarding materials, and initial training communications.
- Manage offboarding tasks such as separation documentation, exit interviews, system access removal, and final pay coordination.
HR Operations & Employee Support
- Serve as a first point of contact for employee questions regarding policies, attendance, benefits, and workplace concerns.
- Maintain accurate and confidential HR records, personnel files, and organizational charts.
- Support supervisors with coaching, corrective action documentation, and follow-up.
- Assist with HR investigations and ensure timely documentation of employee concerns.
- Provide bilingual support or interpreter assistance when needed.
Timekeeping, Payroll & Benefits Support
- Oversee timekeeping accuracy in Paylocity, including punch corrections and coding adjustments.
- Partner with Payroll to ensure accurate processing for hourly employee groups.
- Assist employees with benefits enrollment, inquiries, qualifying life events, and vendor communication.
- Support compensation adjustments, shift changes, and pay-related updates.
Compliance, Safety & Policy Administration
- Ensure compliance with federal and state employment regulations, including wage and hour laws, I-9 requirements, ADA, EEO, and workers’ compensation.
- Partner with Operations and Safety teams on OSHA compliance, incident reporting, and return-to-work programs.
- Participate in internal audits, policy reviews, and compliance training.
- Prepare employment verifications, unemployment responses, and HR administrative documents.
Performance Management & HR Programs
- Assist with performance review cycles, communications, and documentation tracking.
- Support leaders in performance coaching and corrective action processes.
- Contribute to HR policy development, procedure updates, and employee handbook revisions.
Employee Engagement & Culture
- Plan and execute employee engagement activities, appreciation events, and monthly celebrations.
- Coordinate employee headshots, badges, and new-hire photos for internal systems.
- Support initiatives that promote a positive, inclusive, and collaborative DC culture.
Reporting & Process Improvement
- Prepare HR reports, dashboards, and workforce metrics for HR and Operations leadership.
- Conduct data audits to ensure HRIS and timekeeping accuracy.
- Identify opportunities to streamline and improve HR processes across workflows.
Cross-Functional Collaboration
- Partner with Finance, Payroll, Safety, Operations, and Corporate HR to ensure alignment and consistent practices.
- Support HR projects and strategic initiatives as needed.
Requirements
- Bachelor’s degree required; Human Resources, Business Administration, or related field preferred.
- 3–5 years of HR experience, preferably within a distribution center, warehouse, manufacturing, or high-volume operations environment.
- Certifications from SHRM or HRCI preferred
- Strong understanding of hourly workforce management, timekeeping, attendance, and employee relations.
- Excellent organizational skills, attention to detail, and ability to handle confidential information with discretion.
- Strong communication and interpersonal skills; adept at supporting diverse employee groups.
- Ability to thrive in a fast-paced, high-volume environment with shifting priorities.
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with HRIS, ATS, or timekeeping systems (Paylocity preferred).
- Proactive, resourceful, and able to anticipate operational needs.
