Field Service Technician (Printers & Multi-Function Equipment)
Riverside, CA
$28-$38 hourly
Direct Hire
Take Your Technical Skills on the Road
If you enjoy solving problems, working hands-on with technology, and being the go-to expert customers rely on, this is the role for you. As a Field Service Technician, you’ll be the face of our service team—delivering high-quality technical support, restoring critical equipment, and keeping customers up and running.
This is a great opportunity for someone who thrives in a field-based role, enjoys variety in their day, and takes pride in fixing things the right way the first time.
What You’ll Do
- Diagnose, troubleshoot, and repair printers, copiers, and multi-function devices at customer locations
- Install, configure, and test equipment to ensure optimal performance
- Respond to service calls promptly and deliver reliable, customer-focused solutions
- Manage your own service territory, schedule, and daily priorities
- Maintain trunk stock inventory to ensure you’re always prepared in the field
- Accurately document service work, repairs, and part usage after each call
- Interpret schematics, wiring diagrams, and technical manuals to resolve issues efficiently
- Use diagnostic tools and test equipment to identify and fix problems quickly
- Educate customers on equipment operation and basic maintenance best practices
- Collaborate with internal teams and technical support to resolve complex issues
- Provide feedback on recurring issues and equipment performance trends
- Represent the company professionally at all customer sites while following safety protocols
What You Bring
- High School Diploma or equivalent (technical degree or certification preferred)
- Experience servicing copiers, printers, or similar office technology is a strong plus
- Solid troubleshooting and mechanical/electrical problem-solving skills
- Ability to read and interpret technical documentation and schematics
- Strong time management skills with the ability to handle multiple service calls
- Clear communication skills and a customer-first mindset
- Self-motivated with the ability to work independently in the field
What to Expect
- A mobile, field-based role with travel throughout your assigned territory
- A mix of customer environments including offices, warehouses, and commercial sites
- Hands-on work using tools and diagnostic equipment
- Physical activity including lifting, bending, and equipment handling
Why This Role Stands Out
- Independence and ownership of your day-to-day work
- Variety—no two days or service calls are the same
- Direct impact on customer satisfaction and business operations
- Opportunity to build strong technical expertise in a growing field
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