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Customer Service Representative

Statesville, NC 28687

Posted: 03/06/2025 Employment Type: Contract Job Number: 44134262 Pay Rate: $20.00 / hour

Job Description

Graham Personnel Services is seeking a Customer Service Representative for a manufacturing company in Statesville, NC.
Temp to hire opportunitySchedule: Monday through Friday, 11AM – 7PM or 10AM – 6PMPay rate: $20/hr

Responsibilities include:
  • Maintain efficiency and compliance with all company policies.
  • Maintain a positive and professional attitude toward customers and colleagues.
  • Respond promptly to inquiries; communicate through various channels.
  • Apply comprehensive knowledge of product line for communicating with customers, potential customers and Business Development Managers.
  • Keep records of customer interactions, transactions, comments, concerns, documentation, and follow up.
  • Answer incoming calls, communicate, and coordinate with colleagues, as necessary.
  • Maintain records, documentation, and files pertaining to customer service and logistics.
  • Process quotes and orders. 

Education and Experience:
  • High school diploma or equivalent required; Associate degree in office administration or related field preferred
  • At least three years of administrative and customer service experience is required.

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About Statesville, NC

Start your journey to a thriving career in the vibrant area surrounding Statesville, North Carolina! Nestled in the heart of the Piedmont region, Statesville offers a perfect blend of historic charm and modern opportunities. From the picturesque views of Lake Norman and the intriguing arts scene at the Iredell Museums to the mouthwatering Southern cuisine at local eateries like Twisted Oak American Bar & Grill, Statesville has something for everyone. Experience the thrill of watching a race at Charlotte Motor Speedway or explore nature at Lake Norman State Park. Embrace the community spirit at the Statesville Civic Center or catch a show at the Historic Sharpe House. Discover your next career move amidst the unique culture and endless growth prospects in this dynamic region. Browse our job listings now to take the first step towards an exciting professional journey in Statesville, North Carolina!

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