Contract to Perm
Job Category: Office
Job Number: DH1999591025
Pay Rate: $18.00 / hour
Graham Personnel Services is seeking a Consumer Relations Coordinator for a growing client in Mebane, NC!
Some of the highlights of this role
- Call center environment
- Day shift hours
- $18/hr temp to perm opportunity
- Experience using Dynamics 365 software system
- Respond to incoming phone calls/emails by providing timely and accurate information
- Become versed in the warranty guidelines, the warranty process, and the products of the company.
- Process claims by verifying if qualifications of the warranty have been met, processing replacements or denying claims with professionalism.
- 3-5 years of customer service experience in a call center setting
- Computer savvy
- Ability to diffuse irate situations diverting focus to solutions
- Attention to detail
- High School Diploma