Certified Medical Assistant
*Direct Hire Opportunity!*
Summary: Responsible for providing professional care to clinic patients under supervision of physician and clinical manager.
GENERAL EXPECTATIONS:
Maintains extreme confidentiality of patient care.
Readily accepts assignments and approaches each one as an opportunity for professional growth
Initiates innovative ideas for quality improvement
Enhances work environment by demonstrating a positive and professional attitude with physicians, co-workers, managers, patients and vendor representatives;
Possesses effective problem-solving skills
Takes ownership of own actions
Demonstrates superior interpersonal skills
Maintains emotional control and diplomacy at all times.
ESSENTIAL FUNCTIONS:
1) Participates in the collection of patients general symptoms and condition, including but not limited to:
a) Reviews and prepares patient medical record for visit, including looking at the NCIR prior to the visit with all well visits.
b) Collects patients’ symptoms and documents symptoms for physician.
c) Informs physician immediately of patients that present with high acuity symptoms.
d) Understands and follows guidelines and policies for patients in distress.
e) Reports all symptoms appropriately to the physician.
f) Appropriately takes vitals as directed for each visit and documents this in the EMR.
g) Updates all patients’ immunization records.
h) Provides basic patient care as ordered by the physician.
i) Takes temperatures on all patients with each visit.
j) Keeps rooms and work area neat and orderly.
2) Follows physician orders on medication and treatment including but not limited to:
a) Collects all specimens and performs all treatments as ordered by physician.
b) Administers all immunizations and medications as ordered by physician while following all standing orders and written protocols/policies and procedures.
c) Prioritizes duties and uses multitasking skills.
d) Documents all activities/interventions, family/patient responses, medication dispensed, immunizations administered, etc. in medical chart and/or the immunization registry.
e) Performs walk in immunizations when scheduled, understanding all standing orders of physician.
f) Maintain patient newborn records, information sheets, handouts, prescription pads and paper supplies as needed for physician.
3) Adheres to infection control/safety guidelines, confidentiality policies, and promotes patient wellness.
a) Follows guidelines/regulations set up by OSHA.
b) Follows all respiratory illness Policies/Procedures.
c) Follows protocol and policy and procedure manual with all specimen collection.
d) Provides patients with educational material and communicates physicians’ advice/instructions.
4) Understands and follows all policies and procedures established.
a) Demonstrates competency on skill level and ability to follow all policies and procedures.
b) Demonstrates competency and ability to understand and follow all physician standing orders in place.
c) Demonstrates appropriate use of universal precautions and PPE.
d) Demonstrates competency and ability to understand and follow laboratory
e) Understands and follows all regulations set forth by HIPAA.
5) Demonstrates appropriate behaviors and demeanor that shows professionalism.
a) Accepts assignments readily and approaches each one as an opportunity to learn.
b) Enhances health care practice by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
6) Works with RN clinical manager, Practice administrator to maintain governmental requirements for the EHR as needed.
a) Attends all meetings/Virtual, in-person and written while staying current on all clinical measures needed to maintain EHR requirements.
b) Attend meetings with RN, Practice Administrators as needed to learn current documenting, collection and reporting measures needed to keep EHR in compliance.
c) Follows all guidelines of the documentation needed for EHR compliance.
7) Completes all Mandatory requirements
a) Maintains current license or certification.
b) Maintains current CPR and AED.
c) Stays current on OSHA requirements and all policies created in house to comply with these requirements.
d) Stays current on all respiratory illness Policy requirements.
e) Attends departmental meetings. (Virtually, in person or written)
f) Receives annual influenza vaccine, unless determined unable to receive by PCP.
KNOWLEDGE:
o Knowledge of healthcare field and medical specialty.
o Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
o Knowledge of medical chart reporting/records.
o Knowledge of electronic medical record system and laboratory information system.
o Knowledge of vaccine storage, handling and vaccine recovery plan.
o Knowledge of procedures for down time of electronic medical record or laboratory information system.
o Knowledge of emergency protocols.
o Knowledge of all laboratory policies and procedures.
o Knowledge of all clinical policies and procedures.
o Knowledge of proper procedures, techniques, and uses of all lab equipment.
o Knowledge of information that must be conveyed to patients and family.
o Knowledge in current immunization protocols.
o Knowledge in all requirements of documentation for EHR compliance.
SKILL:
o Skill in appropriate use of universal precautions, safe work place, and confidentiality methods.
o Skill in administering of all medications and treatments.
o Skill in administering CPR adult/child.
o Skill in collection and proper techniques of all specimens.
o Skill in preparing child for well/sick visits with appropriate measurements and plotting, screenings, vitals and specimen collections.
o Skill in health information management by appropriately charting patient data.
o Perform competently in all areas assigned.
o Skill in operating office equipment.
o Excellent written and verbal communication skills.
o Comply with the office policies and procedures.
o Comply with all policies and procedures concerning OSHA and Respiratory illnesses.
ABILITY:
o Verbal ability to speak clearly and concisely.
o Ability to read, understands, and follows oral and written knowledge. Including knowledge of correct grammar, spelling, and punctuation to process patient information.
o Ability to sort and file materials correctly by alphabetic or numeric systems.
o Ability to communicate effectively using oral and written communication.
o Ability to handle multiple tasks.
o Ability to handle stressful situations that can occur in a patient care environment.
o Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
o Ability to adapt to emergency situations and apply guidelines and procedures.
o Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
o Ability to inform physicians of acute patient situations.
o Ability to collect data of patients with acute illness and convey that data to physicians.
 Ability to maintain emotional control and diplomacy at all times.
PERSONAL ACCOUNTABILITY:
o Adhere to company handbook and policies.
o Comply with HIPAA and confidentiality guidelines.
o Maintain patient and practice information in strictest confidentiality.
o Set by example good work ethic and professionalism.
o Complete assigned tasks in a timely manner and keep appropriate persons informed of problems.
o Complete work in a manner to enhance patient satisfaction.
o Demonstrate basic and advanced department competencies.
o Attend required meetings in all forms and participate in committees as directed.
o Demonstrate adherence to established dress code.
o Complete mandatory requirements:
• Education: Fire/Safety, Health and Safety Plan, OSHA, Compliance Program, and department-specific.
• Obtain TB testing (if required).
• Maintain current certification or listing (if required).
• Maintain current CPR/AED certification.
o Collaborate with co-workers to accomplish department/program objectives.
o Perform job in a cost effective manner.
o Maintain work and work environment in a clean, neat, and organized fashion.
o Confront and resolve conflicts within the work area.
o Perform other duties as needed and/or requested.
o Demonstrate personal accountability.
o Approach staff, managers, physicians and patients respectfully.
ENVIRONMENTAL/WORKING CONDITIONS:
Combination of office, exam, and other clinical settings. Possible exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. Includes evening or weekend work. Hepatitis B, Influenza immunization and initial PPD required.
PHYSICAL/MENTAL DEMANDS:
Requires standing and walking for extensive periods of time. Wearing of PPE as routine and pandemic dictate. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand conditions. Occasional stressful situations and irregular hours.
EDUCATION: Medical Assisting Degree
REQUIREMENTS: Current AAMA certification.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities, and working conditions may change as needs evolve.
Pay: $18/hour